S2K Vision field service software is one of the most complete and easiest-to-use scheduling software solutions available. It will help save you valuable time and eliminate costly duplicate entry. S2K Vision easily organizes your entire service installation operation through to your financial accounting.
S2K Vision features include:
- Fast intuitive customer look-up
- Complete customer history at your fingertips including any balance that is due
- Summary customer work order history with complete drill-down detail
- Customer equipment tracked with warranty dates and installation dates
- Preventative maintenance schedules
- Complete customer invoice history and cash receipts history with drill down detail
- Unlimited digital pictures and documents linked to each customer
- Unlimited customer notes for quick reference of prior conversations
- S2K Vision provides a very intuitive call wizard to help you manage all of your incoming service calls
- Fast customer look-up allows you to find the customer by address, street, name or phone number
- The S2K Vision simple to use 'drag-and-drop' Dispatch board is a real power-tool for your service department to help make quick decisions
Because S2K Vision is modular, it can be tailored to meet the individual requirements and budgets of specific businesses.
Also, S2K Vision is provided as 'software-as-a-service' or 'SaaS', which means there are no heavy upfront costs.
Global Field Solution:
Global Field Solution is a powerful interface which connects field staff to the many important features of S2K Vision.
Using GPS technology and affordable tablet devices, remote staff are able to:
- Receive work orders
- Enter job notes and parts used
- Accept and process payment
- Load site photographs or sketches
- Review service history and more
The benefits include:
- More efficient allocation of jobs
- Better job sequencing and routing
- Improved cash flow
- Lower fuel and insurance costs
- Improved customer satisfaction
- Lower overtime and vehicle usage
- Greater service call potential
By reducing paperwork and idle time, Global Field Solution directly impacts business performance and profitability.